Springfield SurgerySpringfield WayBrackley, Northamptonshire, NN13 6JJTel: 01280 704122
(You must obtain your security access codes from the Surgery before you can register.)For more information and how to sign up and register for this service please click here
Please note: If you are booking a blood test, this can only be done if the doctor or nurse has requested this.
Check our guide to who you should see for different conditions>
You can book an appointment by calling us on 01280 704122 between 8.30am and 1.00pm or between 2.00 and 6.00pm. Please try to avoid our busiest time which is between 8.30am and 9.00am.
If you have a mobile phone, please ensure that we have your number and we will text you a reminder of your appointment.
If you have to cancel an appointment, please ring 01280 704122 and leave a message at any time of the day or night. You can also cancel an appointment by replying "CANCEL" to the number given on your text reminder.
You can book and cancel appointments online via Patient Access (the new name for Emis Access)
For more information on how our Appointment system works:How our appointment system works
Do you have difficulty in attending medical appointments? The volunteer car service can help, for further information please click here.
SIT AND WAIT CLINIC – HOW TO GET THE BEST OUT OF IT
We run a Sit and Wait Clinic each morning and afternoon from Monday to Friday, to access this clinic you will need to telephone us. It is NOT a walk in service; you will be given a specified time to come down. We hope that you are seen quickly but on very busy days you may have a wait of up to an hour. Patients who arrive after you may be seen before you, this is because we must prioritise who is seen first by the severity of their symptoms.
In order to assess your suitability for the clinic and prioritise your care the receptionists will need a brief explanation of your problem at the time of booking. The clinic is run by Doctors and Nurses. The Nurses are trained to deal with all minor illness and injury. We are unable to give you a choice of clinician for this clinic.
Your health is our priority and we would therefore expect that you should attend at the time you are given. All employers and schools must allow time off for urgent Doctor’s appointments.
Ongoing or complex problems may not be suitable for this clinic. We will only be able to deal with your immediate concerns and you may be asked to return for a routine appointment.
By introducing this new system we hope that we can extend our appointment availability for all patients.When you arrive please make sure you go to our reception desk to check in, otherwise we will not know you are here.
Monday to Friday 08:00 – 18:30Between 13:00 and 14:00 there is emergency phone cover only.
Saturdays 08.30 – 11:30 - Dr Rathborne, Dr Campbell and Dr SamraPre booked appointments only; we do not see walk-in patients on Saturdays.
Early morning/late evening appointment times:
These days/times are subject to change.
If you are too ill to attend the surgery please try to ring before 10.00am so that we can arrange for a doctor to come and visit you at home. These usually take place late morning or early afternoon.
Wherever possible please try and attend surgery as there are better facilities for examination and treatment.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)
If you require medical help or advice when the surgery is closed, you will need to ring 111.
Please click here for information about appointments on a Saturday: Out of Hours service on Saturdays
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